Fullstar's return policy allows for a 30-day return window for unused items in their original packaging. Certain goods like perishables and intimate items are exempt, along with gift cards and downloadable software. Refunds are issued upon receipt and inspection of returned items, with partial refunds possible under specific conditions. Customers are responsible for return shipping costs, and exchanges are only accepted for defective or damaged items. Shipping details and considerations for returned items are provided, including the recommendation to use trackable shipping for items over $75.

We provide estimated shipping dates at checkout. We aim to ship products the same day or next depending on stock and your loaction.

We're here to help! You can contact our customer service team via fullstar@fullstarhouseware.com, contacting us on our social accounts or by filling out our contact form.

We aim to respond to all queries as quickly as possible.

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